Cabinet Vétérinaire Des Drs Debiesse, Desmet Et Gaillard.

My wife and I visited here with our dog Bess. The purpose was to obtain a French passport for Bess. As we have a property in France and visit twice per year, the post Brexit rules, were costing €400 per trip. The clinic personnel were exceptionally helpful, successfully negotiating the paperwork and after nearly an hour of solid form filling by the young lady, we left with a 'passeport pour un animal de compagnie'. So grateful, thanks to those involved.

Our dogs have been followed by this office for 4 years for consultations ranging from a simple vaccination to 1 week hospitalization and we have always been happy with the whole team. Today we were accompanied by Dr. Gaillard for the end of our dog's life. This was able to be done at home as we wanted and although sad this moment was made beautiful. Thanks again for this, we will never forget.

My cat was brought back by a free cat association, this can happen. But what is shameful and unacceptable is that the veterinarian did not even look to see if this cat was identified, which was indeed the case because he is microchipped. First professional misconduct. Then, thinking that it was an unsterilized female, they opened it, even though it was a male who was castrated, a second professional misconduct. But according to the veterinarian, it's an error that happens once a year, and this time, it fell on our cat. These errors could have been avoided. Furthermore, he didn't even inform us that he had tattooed our cat, we discovered it once we got home. Unprofessional veterinarian and without any empathy.

I came with my cat without an appointment, he stayed a whole afternoon (from 12 p.m. to 4:30 p.m.) alone until they could see him (no worries so far) and when I came to pick him up I was set on fire because he had been violent and had attacked the two women who were looking after him. I apologized and explained to them that he had never been aggressive but the veterinarian didn't want to know anything and preferred to lecture me instead of explaining to me what was wrong with my baby. I went to see him (in his transport box with a tissue placed on it) and when the lady approached suddenly in front of the opening he blew and she yelled at him. I'm not a veterinarian, but an injured animal in a place with stressful odors and strangers is not always very comfortable. Plus yell at him because he's scared, I don't agree, he's a scared animal, not a child who did something stupid. In the end I paid for the consultation at the price of an emergency consultation, my cat is terrified whereas before this was not the case and I would never set foot there again. They are more expensive and not competent. It’s a shame because the two male veterinarians I had seen the previous times are really great but here I was disgusted.. Note that I called and was told to drop it off before noon to pass it between two other people, if you don't have the right staff you should tell me and I would have gone elsewhere. I apologized several times but nothing could be done, the veterinarian continued to lecture me. Now if you can't accept a reproach it's not my fault. Good luck and sorry for seeming rude.